Media Management : 32 announced that NICE SmartCenter solutions will interoperate with Cisco’s….

Media Management : 32 announced that NICE SmartCenter solutions will interoperate with Cisco’s…. Calabrio to support Cisco’s Media Capture Platform for call recording and analytics Calabrio, Inc., a provider of contact center management and customer interaction software, announced that its Calabrio Call Recording and Calabrio Quality Management software products will support the media capture platform […]